Member

Transfer

For security reasons and to protect your interests, certain transactions, such as withdrawals or transfers, require additional identity verification.
 
Please follow the steps below to verify your identity online:
 
  1. Download and register for “iAM Smart” (if you do not have an “iAM Smart account)
  2. Click here and select the “iAM Smart” button
  3. Follow the on-screen steps to log in to the eMPF Platform using “iAM Smart”
If you encounter any difficulties with online identity verification, you may visit our eMPF Service Centre for assistance.
 
Once the above steps are completed, we will proceed with processing your MPF transfer request.

If both the new scheme and the original scheme are onboarded to the eMPF Platform, you can transfer your MPF under ECA on the eMPF Mobile App. Under the “My MPF” > “Transfer MPF”, tap “Employee Choice Arrangement”, select the regular/casual employee accounts that you want to transfer the benefits out, and then choose the account that you elect to transfer the benefits to (transfer in).

If the new scheme trustee is not yet onboarded to the eMPF Platform, you should submit your transfer instruction to the new trustee directly. You can also download the transfer request form from the hyperlink under “Transfer MPF” on the eMPF Platform. After choosing the new scheme and clicking “Visit Trustee’s Website”, you will be redirected to the trustee’s website to download the trustee’s form.
 
If the new scheme trustee is onboarded to the eMPF Platform, you should complete and submit the transfer form to the eMPF Platform for handling. Your request can be submitted to the eMPF Platform by post (P.O. Box 98929, Tsim Sha Tsui Post Office), email (forms@support.empf.org.hk) or fax (3197 2988), or to any of the eMPF Service Centres in person. Please click here for the location details.
 
Scheme members can only submit transfer requests online on the eMPF Platform when the schemes of both the original and new trustees are onboarded to the Platform.

Member can submit transfer instructions to the relevant ORSO trustee, and the ORSO trustee will submit the instructions to the eMPF Platform for further processing.
 
Members shall ensure an MPF account (i.e. an employee account, self-employed person account or personal account) has been set up in their chosen MPF scheme for receiving the MMB benefits transferred from the ORSO scheme.

Yes, a notification will be sent to you via your preferred communication channel (email or SMS) when the transfer request is submitted successfully.

Your intermediary can assist you to fill in the transfer form online via the eMPF Assistant Portal of the eMPF Platform. You will then be able to review and verify the e-form prepared by your intermediary and submit it on the eMPF Platform.

If both the new scheme and the original scheme are onboarded the eMPF Platform, you can submit your transfer request through the eMPF Mobile App or eMPF Web Portal.

For eMPF Mobile App, after logging in, navigate to “My MPF” and select “Transfer MPF.” Tap on “Transfer of Tax-Deductible Voluntary Contributions”, then choose the TVC account(s) you wish to transfer and select the scheme where you want to transfer your TVC.

For eMPF Web Portal, after logging in, navigate to “Manage MPF” and select “Transfer MPF.” Tap on “Transfer of Tax-Deductible Voluntary Contributions”, then choose the TVC account(s) you wish to transfer and select the scheme where you want to transfer your TVC.

If the new scheme has not yet been onboarded the eMPF Platform, you will need to contact the trustee of the new scheme to arrange the transfer.

You may choose to transfer your MPF to the contribution account under your new employer’s scheme, or to a Personal Account under any scheme of your choice. Alternatively, you may choose to retain your MPF in the original scheme.

Please refer to the relevant User Guide for details.

If the schemes in which you are participating are onboarded to the eMPF Platform, you can consolidate your personal accounts on the eMPF Mobile App. Under the “My MPF” > “Transfer MPF”, click “Personal Account Consolidation”, select the accounts that you want to consolidate (transfer out), and then choose the personal account that you elect to transfer the benefits to (transfer in).
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