Investment
Yes, a notification will be sent to you via your preferred communication channel (email or SMS) once the fund switching instruction is submitted successfully.
The cut-off time for member to submit investment instructions (i.e. change of investment mandate or fund switching/rebalancing) to the eMPF Platform is 4:00 pm on each working day (Monday to Friday, except Saturday, Sunday and public holidays). If your instruction is received by the eMPF Platform at or after the cut-off time on a working day or at any time on a non-working day, it will be deemed to have been received on the next working day.
You can refer to the service pledge of the eMPF Platform for details about the service standard in processing members’ investment instructions.
You can go to “My Account” > “My Record” to check the status of your instruction. If your instruction has not yet been processed, you may click the “Cancel Instruction” button to cancel your fund switching request. Under normal circumstances, cancellation is allowed before the daily cut-off time (4:00 pm) on a working day.