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Paper Submission Arrangement

The MPF administration forms are available on the eMPF website for download.

Employers and scheme members should use the designated MPF administration forms to manage their MPF.

You can submit paper MPF administration forms to the eMPF Platform by post (P.O. Box 98929, Tsim Sha Tsui Post Office ), email (forms@support.empf.org.hk) or fax (3197 2988). You may also submit the forms through the drop-in box in eMPF Service Centres. Please click here for the location details. You are strongly recommended to make an appointment in advance to save time queuing.

Yes, all forms and documents should be put inside a sealed envelope to ensure confidentiality and to avoid damages to them during delivery. Please write down the eMPF ID/scheme number and company name/member’s name on the envelope and the back of cheques if any.

You may approach our staff at the Service Centre to get an envelope if you do not have one.

The cut-off time for employers to submit contribution data and cheques by paper-based means to the drop-in box at eMPF Service Centres is 6:00 pm on a working day (Monday to Friday, except Saturday, Sunday and public holidays).

You should use the designated MPF administration forms available from this website and the eMPF Service Centres to manage your MPF.

If you submit paper MPF administration forms, you will receive a confirmation notification from the eMPF Platform once the relevant MPF instructions have been processed (except for employee termination and new employee enrolment). The processing time for various instructions may vary. For more details, please click here to read the service pledge on the eMPF website.

If you submit paper MPF administration forms and fail to pay the contributions for your employees before the contribution day due to incorrect information, you may be regarded as making a late contribution payment. Therefore, it is essential to allow sufficient time for submission and verification of form details, ensuring that contributions are paid before the due dates. It is recommended to address contribution-related matters in advance to prevent unnecessary delays and surcharge.

Employer

Paper Submission Arrangement

Where can I obtain the MPF administration forms?

What are the channels for submitting paper MPF administration forms?

Do I need to put the administration forms/documents in an envelope if I submit them through the Drop-in box?

What is the daily cut-off time for employers to submit contribution data and payment instructions by paper-based means to the eMPF Platform?

Can I continue to use the administration forms previously provided by trustee(s) to submit instructions to the eMPF Platform?

If I submit paper MPF administration forms, will I receive a confirmation notification from the Platform? In general, how many working days does it take to process?

If I submit paper MPF administrations form such as Remittance Statement and fail to pay the contributions for my employees before the contribution day due to incorrect information, will I be considered late in making contribution and be subject to a surcharge?