Both the employer and new employees can complete new employee enrolment online via the eMPF Platform. Once you have completed your part of the application, a notification will be sent to the employees for them to complete their parts through the eMPF Platform.
Please note: employees must complete the enrolment before the specified due date (i.e., within 90 days) of the Action Item. Otherwise, any saved data will be automatically deleted after the deadline. We recommend you remind the employees of this deadline to ensure they complete and submit their parts on time.
For details regarding the due date, the employees may refer to the notification email sent to them or check it under the “Action Items” of their eMPF account.
Employers can also submit the employee enrolment forms, which have been completed by both employer and employees, to the eMPF Platform by post (P.O. Box 98929, Tsim Sha Tsui Post Office), email (forms@support.empf.org.hk) or fax (3197 2988), or through the drop-in box in any eMPF Service Centres. Please click here for the location details.
You do not have to confirm if the employee has registered with eMPF or not, as the employee can complete eMPF registration and enrolment in one go.
To ensure your employees can successfully complete their enrolment via the eMPF Platform, it is crucial to enter their personal information accurately. This includes the employee’s HKID number, his/her name as appears on the HKID, and his/her contact information.
Additionally, there is a due date (i.e., within 90 days) for employees to complete the enrolment, otherwise any saved data will be automatically deleted after the deadline. We recommend you remind the employees of this deadline to ensure they complete and submit their parts on time.
For details regarding the due date, the employees may refer to the notification email sent to them or check it under the “Action Items” of their eMPF account.
Employees are strongly encouraged to complete the enrolment application via the eMPF Platform. However, if an employee is not willing to register with eMPF, the employer can submit the employee’s enrolment form, completed by both the employer and the employee, to the eMPF Platform by post (P.O. Box 98929, Tsim Sha Tsui Post Office), email (forms@support.empf.org.hk) or fax (3197 2988), or to any of the eMPF Service Centres in person. Please click here for the location details. You are strongly recommended to make an appointment in advance to save time queuing.
The mobile numbers of the employees are mandatory fields that must be provided by the employer. While email addresses are optional, we recommend that employers also provide employees’ email addresses to give eMPF Platform an additional means of contacting employees.
eMPF Platform currently does not have a limit on the number of payroll groups you can set, it depends on the employer’s actual needs for setting up different payroll groups.
We currently do not offer certified true copy services. We recommend that you retain a copy of the completed form before submission.
If the employer has registered with eMPF, they will receive a notice only when a follow-up is required for the relevant member enrolment. This notice will be sent via email or SMS.