You should log in to the eMPF Platform through your single user account and user credentials (i.e. single username and password). After logging in to the Platform, the names of the companies that you can manage will be shown on the homepage for your selection.
The Company Authorized Person can grant access rights to employees to manage the company’s MPF accounts through the eMPF Platform. There are 3 different levels of access rights that can be granted, including Company Control level, Scheme Control level and Payroll Group Control level. Please click here for more details.
As long as the employee remains enrolled in an MPF scheme, the employer can continue to submit MPF contribution instructions through the eMPF Platform. Whether the employee actively uses their eMPF account does not affect the employer making contributions.
No. The employer is required to manage the user access rights of the Company. If a Company Authorized Person or Scheme Authorized Person has left the company but their user permissions have not been removed, they can still use their previously granted access on the eMPF Platform.
Therefore, to ensure the security and accuracy of MPF management, it is essential to promptly revoke the access of former or unsuitable authorized persons and designate new representatives. This helps maintain smooth MPF operations on the Platform without disruptions.
If you choose to log in to eMPF account using a password, you are required to change it every 90 days. Alternatively, you can log in using biometric authentication or via “iAM Smart” for a smoother login experience.
There are three types of users for an employer account: “Company Authorized Person”, “Scheme Authorized Person” and “Other User”.
Each user type can have a maximum of 50 users.
Only the user who submits the instruction (i.e., the preparer) will receive a notification. However, if the instruction requires approval, all relevant Authorized Persons/Approvers will receive a notification after the preparer submits the instruction.