We are in the final stage of preparation for the BOC-Prudential Easy-Choice Mandatory Provident Fund Scheme and My Choice Mandatory Provident Fund Scheme onboarding to the eMPF Platform.
During the period(s) listed below, selected online service(s) will be temporarily suspended.
| Date (From) |
Date (To) |
Services Affected |
|
31 May (Saturday) 03:00
|
1 Jun
(Sunday)
23:00
|
- eMPF Mobile App
- eMPF Web Portal
- eMPF Assistant Portal
- eMPF Kiosk
- The following functions in eMPF Website:
- Chatbot
- View / Make eMPF Service Centres Appointment
- View / Make eMPF Outreaching Service Appointment
- Online Enquiry / Complaint Form
- Form Centre
- Enquiries on account-specific information through the Interactive Voice Response System (“IVRS”) of eMPF Customer Service Hotline
|
|
2 Jun
(Monday)
18:00
|
2 Jun
(Monday)
23:30
|
- eMPF Mobile App
- eMPF Web Portal
- eMPF Assistant Portal
- eMPF Kiosk
- The following functions in eMPF Website:
- Chatbot and Live Chat Services
- View / Make eMPF Service Centres Appointment
- View / Make eMPF Outreaching Service Appointment
- Online Enquiry / Complaint Form
- Form Centre
- Enquiries on account-specific information through the eMPF Customer Service Hotline, eMPF Service Centres and eMPF Outreaching Service
|
