We are in the final stage of preparation for BCT (MPF) Industry Choice onboarding to the eMPF Platform.
During the period(s) listed below, selected online service(s) will be temporarily suspended.
| Date (From) |
Date (To) |
Services Affected |
|
21 March (Saturday) 03:00
|
23 March (Monday) 07:00
|
- eMPF Mobile App
- eMPF Web Portal
- eMPF Assistant Portal
- eMPF Kiosk
- The following functions in eMPF Website:
- Chatbot and Live Chat Services
- View / Make eMPF Service Centres Appointment
- View / Make eMPF Outreaching Service Appointment
- Online Enquiry / Complaint Form
- Form Centre
- Enquiries on account-specific information through the eMPF Customer Service Hotline, eMPF Service Centres and eMPF Outreaching Service
|
|
23 March (Monday) 19:00
|
24 March (Tuesday) 01:00
|
- eMPF Mobile App
- eMPF Web Portal
- eMPF Assistant Portal
- eMPF Kiosk
- The following functions in eMPF Website:
- Chatbot
- View / Make eMPF Service Centres Appointment
- View / Make eMPF Outreaching Service Appointment
- Online Enquiry / Complaint Form
- Form Centre
- Enquiries on account-specific information through the Interactive Voice Response System (“IVRS”) of eMPF Customer Service Hotline
|