Launch of Pilot Scheme for Mediation for the eMPF Platform with the Financial Dispute Resolution Centre

Publish Date: 25/06/2025

eMPF Platform Company Limited (eMPF Company) and the Financial Dispute Resolution Centre (FDRC) today signed a memorandum of understanding for the launch of a pilot scheme for mediation for the eMPF Platform (Pilot Scheme).  The Pilot Scheme serves to provide an alternative dispute resolution for monetary claims between scheme members / employers and eMPF Company arising from the use of the eMPF Platform and / or scheme administration services provided by eMPF Company.  The Pilot Scheme will run for a period of 12 months, commencing from 25 June 2025 till 24 June 2026.  For details of the Pilot Scheme, please click here.

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